Charting FAQs <
Action Steps - Where are my Action Steps?
Attachments - Is there a limit to the size of file attachments I can attach?
Auto Save - How often is the Auto Save Set for?
Chart Creator - Why is the Chart "Creator" not listed in the Owner's Section of the Chart?
Complete - How can I finish the completion process if I do not have an Okay button?
Complete - Where do my Action Steps go when I complete them?
Completed Charts - How do I mark an Action Step or Chart completed?
Delete - How do I delete an Action Step or Chart?
Delete - Why can't I delete charts?
Due Dates - Do Due Dates or Owners need to be assigned to Charts and Action Items?
E-mail - Why are Notifications through E-mail Action Steps not working in iNotes?
Email Assignments - Why do I have a blank window after sending and email assignment message?
Error messages - I received "Page Cannot Be Displayed" error message, what should I do?
Loss of data - Why did I lose my lower level chart when I clicked the "back" button?
New Chart Creation - When I create a New Chart, why does it look different than I am used to seeing?
Outline View - How do I see a list of titles of Alisar Charts in the "Outline View" ?
Patial Page Display - Why does only a portion of the Alisar Charting page display?
Print - How do I print charts from the Outline View?
Print - How Do I Print More than One Chart at a Time?
Print - Where is the print option "Print Charts from this Chart down in MSWord"?
Print - Why does the URL print at the bottom of pages in the Print feature?
Printing - Why does Print from this Chart Down displays a solid triangle when there are no subordinate charts for that Action Step?
Restore - How do I restore a Chart or Action Step?
Save Conflict - How do I continue working after I've had a "Save Conflict" notice?
Saving Information - What's the best way to keep my information up to date?
Spell Check - If I stop Spell Check before it has completed checking the entire page, will restarting Spell Check allow me to begin where I had previously left off?
Spell Check - When I add a new word to the Spell Check Dictionary, does it become active to all Users in my database?
View Icon - Why do I see the owner fields of the Chart in my View Icon pop-up box?
Help Docs - Why do I see buttons when I mouse over pictures in the Help Docs?
Print - How can I Print lists of Documents in Alisar Charting views?
Offline (iNotes) - Why am I Unable to Edit Participant Documents in iNotes (Off-line)?
User Configuration - What can I change about my user configuration?
User Name/Password - How do I Change My User Name and Password?
Diagnostic Mode - What is Diagnostic Mode?
iNotes - How can I synchronize when I get the message "Your Certificate has expired?"
Login - When must I provide a Company Code to login?
Login Screen - Why does the Login Screen try to appear in my Calendar window when I click on the Date icon?
No Documents Found - What does the "No Documents Found" message mean when I have charts?
Off-line - Why doesn't my NEW password work Off-line?
Offline (iNotes) - Why Can't I Copy Charts from External DB When Using iNotes?
Password - I forgot my password. What should I do?
Password - Why should I change my Password?
Ports - What ports do I need to open to use Alisar Charting if I have a firewall?
Secure Login - Can I still use the Standard Login?
Secure Login - How do I use the Secure login?
Secure Login - Once I am logged in, how do I know if my connection is secure or standard?
Secure Login - Which should I choose?
Security - Can anyone view or edit my chart?
User Name/Password - How Come My User Name and Password does not work?
Username - What is my Username?
Zone Alarm - How do I set Zone Alarm to allow Alisar charting to work?
Icons - Why do I have letter/numbers instead of the regular Alisar Charting Icons
Installing A Subscription - When I went to install a subscription, I got a message saying the Sync program was already running. Should I continue and allow it to be shut down?
Pop-ups - How does pop-ups blocking software effect Alisar Charting?
Set Up for Alisar Charting - How do I set up my Computer to best use Alisar Charting?
Shortcut - Can I access Alisar Charting using an icon on my desktop?
Spell Check - How do I install Spell Check?
Time Bar - Why does the Time Bar print with no bars?